on Friday, July 2, 2010

If your computer is behaving oddly and you call the IT help desk to get some assistance, they'll likely want to know some basic information about your system. If you go to the site you can quickly find out:

1. your browser
2. your browser version
3. your operating system
4. your IP address
5. your user agent string

Bookmark it. That way, next time you call the help desk, you can have this basic information at your fingertips.

Thanks to Loretta Lohman and Erin Pheil for the tip!


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